Microsoft CRM Partner
Every company revolves around sales, and sales revolve around Relationships. Small companies rely on familiar tools – Outlook, Excel, hand-written notes – to manage relationships. Small companies rarely have information sharing between salespeople, even though information can be key to any deal. Small companies do small deals, and big companies do big deals. Big deals rely on great relationships.
Microsoft Dynamics CRM is a “Customer Relationship Management” platform. It is more than that - a Marketing machine, a Service center, and almost infinitely expandable – but at its core CRM manages relationships.
Dynamics treats each Customer, Account, Opportunity, and Lead as a living object. Every interaction with that object is recorded – each phone call, email, meeting, etc. More than that, each interaction from every Sales Person or Marketing Professional or Service Professional in your company can be recorded to that object.
Future with Microsoft Dynamics
Microsoft Dynamics CRM has one key advantage compared to other CRM systems – it is made by Microsoft and sold through the Office 365 suite of software. It is the only CRM that can connect to Microsoft’s Exchange Online Office 365 email with a background connector. This means no Outlook plugin, no maintenance, and no add-on software. Emails sent to CRM contacts and accounts in a salesperson’s Outlook automatically sync and post to Dynamics.Dynamics is not a simple implementation. It is a complex system for maintaining all sales data, marketing data, and customer service data in a company. Nearly all Dynamics implementations are performed with the help of a Microsoft Partner. Immune is here to help. We can provide references and examples of past Dynamics implementations, and how they helped turbocharge the sales of manufacturing companies and re-sellers.
CRM systems eliminate the need for salespeople to manually track customer interactions, and enable information sharing across departments. You know exactly when you last spoke to each customer, what you talked about, when you emailed, what you emailed about, when you met, what you met about, and more. This information is all presented in a dashboard format that can be searched from anywhere in program. No more scrambling, no more searching for notes, and no more going through old Outlook emails. No more wondering if Jerry took that call while you were out of the office.
Are you ready to be immune?
Out team at immune is ready to help with every stage of business application integration: procurement, customization, testing, validation, and more. We're a young dynamic team ready to bring our special ray of Cloud-piercing sunshine to regulated manufactures